Refund Policy

Christmas Delivery Guarantee

Order by the cutoff date shown on our product page and your MessiahGlow will arrive before Christmas — or we refund your order in full. Just email us with your order number.

30-day returns

We want you to love your MessiahGlow. If you are not happy with your order, you can request a return within 30 days of delivery. Items must be unused and in their original packaging.

Damaged or defective items

If your MessiahGlow arrives damaged or does not work, email us within 30 days of delivery with your order number and a photo or short video. We will send you a free replacement or a full refund — no need to send the item back.

How to start a return

Email ewqin.badalov2007@gmail.com with your order number and the reason for your return. We will reply with the next steps.

Refunds

Once your return is received and inspected, your refund is issued to your original payment method. Your bank may take 5–10 business days to show it.

Non-refundable add-ons

Skip the Line and Shipping Protection are services and are not refundable once your order has shipped.